User onboarding software that gets people to value inside your product.

Miseru turns real setup questions into in-app guidance. When someone asks how to invite a teammate, connect data, or finish setup, they get help in the product instead of bouncing to docs or support.

Book a demo See onboarding examples

In-app onboarding Customer onboarding Activation guidance Less support fallback

Overview

Here's what's happening with your store today.

Total Sales

$48,249.50 ↑ 12.5% vs last 7 days

Orders

1,842 ↑ 8.3% vs last 7 days

Conversion Rate

2.73% ↑ 5.7% vs last 7 days

Sales over time

Last 7 days ⌄

Path found

Export this week’s paid orders

Miseru keeps the path inside the dashboard.

1 Open Orders
2 Choose Paid
3 Set May 2026
4 Export CSV

Follow the highlighted controls.

0 manual tour building in 2 simple steps.

Install the browser extension, add the Chat SDK, and Miseru is live for in-product tours and help.

1. Install the extension Add Miseru to your browser so users can capture tasks without leaving their workflow.
2. Add the Chat SDK Drop the SDK into your app to bring Miseru support directly into the user experience.

That's it. Miseru will be live for your users to get in-product tours and help.

Install it for your product

Recording...

Steps 3 of 8

00:45

Captured steps (8)

1 Go to Settings
2 Click Team
3 Click Invite teammate
4 Enter email address
5 Choose role
6 Add message (optional)
7 Click Send invite
8 Invite sent

Edit step 3

Click Invite teammate

Review & publish

All steps clear
Screenshots up to date
Annotations added
Spelling & grammar

Maya1h ago

Updated

UI changed

This step may be out of date.

Alex2h ago

Step 3 UI changed. Please re-record.

Recording...

Steps 3 of 8

00:52

1 Recording
2 Captured steps
3 Edit step 3
4 Review & publish
5 Maya
6 UI changed
7 Alex
8 Recording

Why should users leave your product to learn about it?

Search for anything

Pastel poolside architecture video preview

16:9

00:16.20 / 01:00.00

00:0000:1000:2000:3000:4000:50

00:16

Video

Music

Upbeat Pop.wav

Voiceover

Narration VO

Help can belong inside the product.

Search for anything

16:9

00:16.20 / 01:00.00

00:0000:1000:2000:3000:4000:50

00:16

Video

Music

Upbeat Pop.wav

Voiceover

Narration VO

Scan. Map. Guide.

Our extension scans your user interface and builds an understanding of your UI and workflow. When a customer asks a question in the chat, it matches their question with the correct workflow and builds a tour.

Orders

Manage and track customer orders.

Total Orders

1,842 ↑ 8.3% vs last 7 days

Pending Orders

482 ↑ 6.1% vs last 7 days

Completed Orders

1,236 ↑ 9.7% vs last 7 days

Order ID ↕	Customer	Status	Amount	Date ↓
#10234	Olivia Johnson olivia.j@example.com	Paid	$129.00	May 13, 2024 10:24 AM	⋮
#10233	Liam Smith liam.s@example.com	Processing	$89.90	May 13, 2024 9:15 AM	⋮
#10232	Emma Brown emma.b@example.com	Shipped	$159.00	May 12, 2024 4:42 PM	⋮

Orders dashboard

Manage and track all customer orders

All Unfulfilled Paid Fulfilled More ⌄

May 12 - May 18, 2024

Order Customer Status Fulfillment Payment Date Total

#10582 Sarah Johnson Paid Fulfilled Paid May 18, 2024, 9:41 AM $129.99

#10581 Michael Chen Paid Fulfilled Paid May 18, 2024, 8:15 AM $88.00

#10580 Emma Davis Paid Unfulfilled Paid May 18, 2024, 7:02 AM $158.00

#10579 Alex Rivera Paid Fulfilled Paid May 17, 2024, 10:33 PM $75.50

#10578 Priya Shah Paid Fulfilled Paid May 17, 2024, 6:54 PM $109.99

#10577 Noah Wilson Paid Unfulfilled Paid May 17, 2024, 4:21 PM $49.99

#10576 Olivia Garcia Paid Fulfilled Refunded May 17, 2024, 2:11 PM $34.00

Showing 1 to 7 of 1,682 orders

<123...169>

Header & account
Navigation
Date scope
Order table
Export action

19 elements

5 groups

4 step path

96% confidence

Team setup

Invite a teammate

Show the path to teammates, roles, and send invite.

1 Open Team2 Choose role3 Send invite

Integrations

Connect data

Guide the user from the integration screen to a successful first sync.

1 Open Data2 Select source3 Start sync

Admin setup

Set permissions

Help admins find roles, access rules, and account settings without guessing.

1 Open Roles2 Pick policy3 Save access

First value

Build the first report

Walk a new user through filters, date range, and save actions.

1 Add filters2 Choose range3 Save report

Why Miseru?

Clarity for users. Momentum for your product.

Product, success, and support teams can all help new users finish setup without rebuilding brittle tours after every release.

Support Teams

Deflect “How do I…?” Tickets

Automatically

Repetitive "how-to" questions overwhelm the support queue.

Miseru answers those questions inside the product with precise, screen-aware steps before a ticket is ever created.

Ticket volume as users help themselves in-product

Customer Success

Help users reach value

faster

Most Onboarding is generic and
'one-size-fits-all'.

Miseru tailors each step to a user’s current context so they reach their “aha!” moment faster.

Activation rates from outcome-first onboarding

Product Teams

Drive Adoption

with Real, In-Product Guidance

Users miss new features because they can’t find them.

Miseru turns user questions into clear, in-product paths that lead straight to the right feature.

Feature adoption from instantly discoverable flows

What kind of onboarding does Miseru support?

Miseru is best for in-app onboarding moments where users need help completing a real task, like setup, permissions, invites, imports, or reporting.

Is this a replacement for every checklist or product tour?

Not necessarily. The point is to cover the questions and edge cases that static onboarding misses, and to keep guidance closer to the live product.

Do users have to leave the product to use it?

No. The core experience is in-product guidance, so users can keep moving instead of jumping to another tab.