User onboarding software that gets people to value inside your product.

Miseru turns real setup questions into in-app guidance. When someone asks how to invite a teammate, connect data, or finish setup, they get help in the product instead of bouncing to docs or support.

Book a demo See onboarding examples

In-app onboarding Customer onboarding Activation guidance Less support fallback

Orders

Track revenue, fulfillment, and customer updates in one workspace.

Live sync

Order	Customer	Payment status	Date	Total	Items
#1056	Emily Johnson	Paid	May 31, 2025	$129.99	+1
#1055	Michael Brown	Pending	May 30, 2025	$89.50	+1
#1054	Sophie Davis	Paid	May 29, 2025	$45.00	+1
#1053	James Wilson	Refunded	May 28, 2025	$159.00	+1
#1052	Olivia Martinez	Paid	May 27, 2025	$72.49	+2
#1051	Daniel Taylor	Pending	May 26, 2025	$35.00	+1

Tour ready

Export this week’s paid orders

You can do this in a few quick steps.

1 Open Orders
2 Filter by Paid
3 Set date to This week
4 Click Export

I can guide you with the live steps.

0 manual tour building in 2 simple steps.

Install the browser extension, add the Chat SDK, and Miseru is live for in-product tours and help.

1. Install the extension Add Miseru to your browser so users can capture tasks without leaving their workflow.
2. Add the Chat SDK Drop the SDK into your app to bring Miseru support directly into the user experience.

That's it. Miseru will be live for your users to get in-product tours and help.

Install it for your product

Recording...

Steps 3 of 8

00:45

Captured steps (8)

1 Go to Settings
2 Click Team
3 Click Invite teammate
4 Enter email address
5 Choose role
6 Add message (optional)
7 Click Send invite
8 Invite sent

Edit step 3

Click Invite teammate

Review & publish

All steps clear
Screenshots up to date
Annotations added
Spelling & grammar

Maya1h ago

Updated

UI changed

This step may be out of date.

Alex2h ago

Step 3 UI changed. Please re-record.

Recording...

Steps 3 of 8

00:52

1 Recording
2 Captured steps
3 Edit step 3
4 Review & publish
5 Maya
6 UI changed
7 Alex
8 Recording

Help should not pull users out of the task.

Users bounce between tabs just to finish one workflow.

The moment someone leaves your product to search docs, watch a video, or open a ticket, their focus breaks.

00:05:17 / 00:15:00 16:9

00:05:17 / 00:15:00

00:0000:0500:1000:1500:2000:2500:30

V1 Video

Lake.mp4

A1 Voiceover

voice.wav

A2 Music

music.wav

Lost focus Context breaks and momentum stalls.

Slower progress Extra steps add time to every task.

More cognitive load Remembering details takes mental energy.

Help can stay within the product instead.

With Miseru, your users don't have to ever leave the product. They get guided walkthroughs for every question, ensuring better support and product adoption.

00:05:17 / 00:15:00 16:9

00:05:17 / 00:15:00

00:0000:0500:1000:1500:2000:2500:30

V1 Video

Lake.mp4

A1 Voiceover

voice.wav

A2 Music

music.wav

Ask once. Stay in the editor.

The answer stays attached to the exact control, so the next click happens inside the product.

Stay focused Answers stay attached to the screen.

Faster outcomes Guided next steps show what to click.

Lower cognitive load The product keeps context intact.

Scan. Map. Guide.

Our extension scans your user interface and builds an understanding of your UI and workflow. When a customer asks a question in the chat, it matches their question with the correct workflow and builds a tour.

Orders

Track revenue, fulfillment, and customer updates in one workspace.

Live sync

Order	Customer	Payment status	Date	Total	Items
#1056	Emily Johnson	Paid	May 31, 2025	$129.99	+1
#1055	Michael Brown	Pending	May 30, 2025	$89.50	+1
#1054	Sophie Davis	Paid	May 29, 2025	$45.00	+1
#1053	James Wilson	Refunded	May 28, 2025	$159.00	+1
#1052	Olivia Martinez	Paid	May 27, 2025	$72.49	+2
#1051	Daniel Taylor	Pending	May 26, 2025	$35.00	+1

Orders dashboard

Manage and track all customer orders

All Unfulfilled Paid Fulfilled More ⌄

May 12 - May 18, 2024

Order Customer Status Fulfillment Payment Date Total

#10582 Sarah Johnson Paid Fulfilled Paid May 18, 2024, 9:41 AM $129.99

#10581 Michael Chen Paid Fulfilled Paid May 18, 2024, 8:15 AM $88.00

#10580 Emma Davis Paid Unfulfilled Paid May 18, 2024, 7:02 AM $158.00

#10579 Alex Rivera Paid Fulfilled Paid May 17, 2024, 10:33 PM $75.50

#10578 Priya Shah Paid Fulfilled Paid May 17, 2024, 6:54 PM $109.99

#10577 Noah Wilson Paid Unfulfilled Paid May 17, 2024, 4:21 PM $49.99

#10576 Olivia Garcia Paid Fulfilled Refunded May 17, 2024, 2:11 PM $34.00

Showing 1 to 7 of 1,682 orders

<123...169>

Header & account
Navigation
Filters
Order table
Row actions
Pagination

27 elements

6 groups

4 actions

94% confidence

Team setup

Invite a teammate

Show the path to teammates, roles, and send invite.

1 Open Team2 Choose role3 Send invite

Integrations

Connect data

Guide the user from the integration screen to a successful first sync.

1 Open Data2 Select source3 Start sync

Admin setup

Set permissions

Help admins find roles, access rules, and account settings without guessing.

1 Open Roles2 Pick policy3 Save access

First value

Build the first report

Walk a new user through filters, date range, and save actions.

1 Add filters2 Choose range3 Save report

Built for the teams behind great experiences.

Miseru helps every team stay aligned, act on feedback, and ship better experiences together.

ProductManagers

See where users get stuck and build better experiences.

Launch tours faster
Find unclear workflows
Improve activation paths

Activation clarity

9.2 /10

CustomerSuccess

Guide users to value and drive long-term adoption.

Onboard users with clarity
Show value at every step
Build stronger relationships

User retention

4.8k +18%

vs last month

SupportTeams

Resolve issues faster and help users with confidence.

Answer questions quickly
Reduce repetitive tickets
Improve CSAT scores

Tickets resolved

1.2k -12%

vs last month

One platform. Shared context. Better together.

Role-based workflows

Shared insights

Stronger outcomes

What kind of onboarding does Miseru support?

Miseru is best for in-app onboarding moments where users need help completing a real task, like setup, permissions, invites, imports, or reporting.

Is this a replacement for every checklist or product tour?

Not necessarily. The point is to cover the questions and edge cases that static onboarding misses, and to keep guidance closer to the live product.

Do users have to leave the product to use it?

No. The core experience is in-product guidance, so users can keep moving instead of jumping to another tab.

What should we prepare before a demo?

Bring one or two onboarding moments you care about, like account setup, teammate invites, or first-report creation.

User onboarding software that gets people to value inside your product.

Orders

Export this week’s paid orders

0 manual tour building in 2 simple steps.

Captured steps (8)