Miseru Book a demo

Product tour software that answers real in-app questions.

Miseru lets users ask how to do something inside your product, then guides them through the live UI step by step. No static tour library to rebuild after every release.

Interactive walkthroughs Guided product tours Live UI context No docs detours

0 manual tour building in 2 simple steps.

Install the browser extension, add the Chat SDK, and Miseru is live for in-product tours and help.

  1. 1. Install the extension Add Miseru to your browser so users can capture tasks without leaving their workflow.
  2. 2. Add the Chat SDK Drop the SDK into your app to bring Miseru support directly into the user experience.

That's it. Miseru will be live for your users to get in-product tours and help.

Install it for your product

Manual tours drift after every release.

Recording...
Steps 3 of 8

Captured steps (8)

  1. 1 Go to Settings
  2. 2 Click Team
  3. 3 Click Invite teammate
  4. 4 Enter email address
  5. 5 Choose role
  6. 6 Add message (optional)
  7. 7 Click Send invite
  8. 8 Invite sent

Edit step 3

Click Invite teammate

Review & publish

  • All steps clear
  • Screenshots up to date
  • Annotations added
  • Spelling & grammar
Maya

Updated

UI changed

This step may be out of date.

Alex

Step 3 UI changed. Please re-record.

Recording...
Steps 3 of 8
  1. 1 Recording
  2. 2 Captured steps
  3. 3 Edit step 3
  4. 4 Review & publish
  5. 5 Maya
  6. 6 UI changed
  7. 7 Alex
  8. 8 Recording

Help should not pull users out of the task.

Users bounce between tabs just to finish one workflow.

The moment someone leaves your product to search docs, watch a video, or open a ticket, their focus breaks.

Lost focus Context breaks and momentum stalls.
Slower progress Extra steps add time to every task.
More cognitive load Remembering details takes mental energy.

Help can stay within the product instead.

With Miseru, your users don't have to ever leave the product. They get guided walkthroughs for every question, ensuring better support and product adoption.

Ask once. Stay in the editor.

The answer stays attached to the exact control, so the next click happens inside the product.

Stay focused Answers stay attached to the screen.
Faster outcomes Guided next steps show what to click.
Lower cognitive load The product keeps context intact.

Scan. Map. Guide.

Our extension scans your user interface and builds an understanding of your UI and workflow. When a customer asks a question in the chat, it matches their question with the correct workflow and builds a tour.

Examples

Built for the product questions users actually ask.

Think reporting, invites, billing, setup, and the workflows that keep generating how-to questions after the welcome screen.

Reporting

Export a report

Guide the user through filters, date range, export settings, and download.

1 Open Reports2 Set date range3 Export CSV

Team setup

Invite a teammate

Show where to add a member, choose a role, and send access.

1 Open Team2 Choose role3 Send invite

Analytics

Create a dashboard

Walk through layout, data source, and save so the user finishes the job in-app.

1 Pick layout2 Add source3 Save view

Admin

Update billing

Guide admins through plan, payment, and invoice settings without a support handoff.

1 Open Billing2 Edit payment3 Confirm

Built for the teams behind great experiences.

Miseru helps every team stay aligned, act on feedback, and ship better experiences together.

ProductManagers

See where users get stuck and build better experiences.

  • Launch tours faster
  • Find unclear workflows
  • Improve activation paths
Activation clarity
9.2 /10

CustomerSuccess

Guide users to value and drive long-term adoption.

  • Onboard users with clarity
  • Show value at every step
  • Build stronger relationships
User retention
4.8k +18%
vs last month

SupportTeams

Resolve issues faster and help users with confidence.

  • Answer questions quickly
  • Reduce repetitive tickets
  • Improve CSAT scores
Tickets resolved
1.2k -12%
vs last month
One platform. Shared context. Better together.
Role-based workflows
Shared insights
Stronger outcomes

FAQ

Questions teams ask before buying walkthrough software.

The useful evaluation starts with one real workflow your team keeps rebuilding or explaining.

How is this different from a normal product tour builder?

Most tour builders rely on manually authored steps. Miseru is built around guided walkthroughs tied to the live product and the question the user is trying to answer.

Can this work for app walkthroughs beyond welcome tours?

Yes. It is designed for practical task walkthroughs like reporting, setup, invites, billing, and other recurring how-to moments.

Who should join the demo?

Bring the person who owns onboarding, tours, support deflection, or product enablement.

What should we bring to the demo?

Show one workflow that changes often or generates repeat how-to questions. That is where the difference becomes obvious fastest.