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Product tour software that answers real in-app questions.

Miseru lets users ask how to do something inside your product, then guides them through the live UI step by step. No static tour library to rebuild after every release.

Book a demo See walkthrough examples
Interactive walkthroughs Guided product tours Live UI context No docs detours

0 manual tour building in 2 simple steps.

Install the browser extension, add the Chat SDK, and Miseru is live for in-product tours and help.

  1. 1. Install the extension Add Miseru to your browser so users can capture tasks without leaving their workflow.
  2. 2. Add the Chat SDK Drop the SDK into your app to bring Miseru support directly into the user experience.

That's it. Miseru will be live for your users to get in-product tours and help.

Install it for your product

Manual tours drift after every release.

Recording...
Steps 3 of 8

Captured steps (8)

  1. 1 Go to Settings
  2. 2 Click Team
  3. 3 Click Invite teammate
  4. 4 Enter email address
  5. 5 Choose role
  6. 6 Add message (optional)
  7. 7 Click Send invite
  8. 8 Invite sent

Edit step 3

Click Invite teammate

Review & publish

  • All steps clear
  • Screenshots up to date
  • Annotations added
  • Spelling & grammar
Maya

Updated

UI changed

This step may be out of date.

Alex

Step 3 UI changed. Please re-record.

Recording...
Steps 3 of 8
  1. 1 Recording
  2. 2 Captured steps
  3. 3 Edit step 3
  4. 4 Review & publish
  5. 5 Maya
  6. 6 UI changed
  7. 7 Alex
  8. 8 Recording

Why should users leave your product to learn about it?

Help can belong inside the product.

Scan. Map. Guide.

Our extension scans your user interface and builds an understanding of your UI and workflow. When a customer asks a question in the chat, it matches their question with the correct workflow and builds a tour.

Examples

Built for the product questions users actually ask.

Think reporting, invites, billing, setup, and the workflows that keep generating how-to questions after the welcome screen.

Reporting

Export a report

Guide the user through filters, date range, export settings, and download.

1 Open Reports2 Set date range3 Export CSV

Team setup

Invite a teammate

Show where to add a member, choose a role, and send access.

1 Open Team2 Choose role3 Send invite

Analytics

Create a dashboard

Walk through layout, data source, and save so the user finishes the job in-app.

1 Pick layout2 Add source3 Save view

Admin

Update billing

Guide admins through plan, payment, and invoice settings without a support handoff.

1 Open Billing2 Edit payment3 Confirm

Why Miseru?

Clarity for users. Momentum for your product.

Product, support, and success teams can all use the same guided layer to reduce repeat questions and help customers adopt more of the product.

Support Teams

Deflect “How do I…?” Tickets

Automatically

Repetitive "how-to" questions overwhelm the support queue.

Miseru answers those questions inside the product with precise, screen-aware steps before a ticket is ever created.

Ticket volume as users help themselves in-product

Customer Success

Help users reach value

faster

Most Onboarding is generic and
'one-size-fits-all'.

Miseru tailors each step to a user’s current context so they reach their “aha!” moment faster.

Activation rates from outcome-first onboarding

Product Teams

Drive Adoption

with Real, In-Product Guidance

Users miss new features because they can’t find them.

Miseru turns user questions into clear, in-product paths that lead straight to the right feature.

Feature adoption from instantly discoverable flows

FAQ

Questions teams ask before buying walkthrough software.

The useful evaluation starts with one real workflow your team keeps rebuilding or explaining.

How is this different from a normal product tour builder?

Most tour builders rely on manually authored steps. Miseru is built around guided walkthroughs tied to the live product and the question the user is trying to answer.

Can this work for app walkthroughs beyond welcome tours?

Yes. It is designed for practical task walkthroughs like reporting, setup, invites, billing, and other recurring how-to moments.

Who should join the demo?

Bring the person who owns onboarding, tours, support deflection, or product enablement.

What should we bring to the demo?

Show one workflow that changes often or generates repeat how-to questions. That is where the difference becomes obvious fastest.

Miseru turns every “How do I...?” into an in-product path, right where the question starts.

See it in your product

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